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Latest information on product recalls

Latest Safety Alerts

 

Have your say on product recalls…

This year the ACCC has begun a review into the effectiveness of the product recall system. The recalls review will consider how to most effectively deal with unsafe goods that have been sold and are in the homes of consumers.

The review will examine the current system for recalls, both within Australia and internationally, and identify those parts of the system which are functioning well and those where improvements could be made to achieve best practice.

For Business

The success of a recall is largely the result of the way business interacts with its customers - the way it communicates with customers about the problem and the way the recall is conducted. So it is important for this review to get feedback from businesses about their recall experiences: what has worked and what has not, as well as ways in which the government can help with the process.

The ACCC welcomes business’ insights into the current recalls system and your suggestions for ways in which it can be improved. Please clink on the following link to complete a questionnaire about recalls…

For Consumers

 Every year an estimated 30 Australians are killed and a further 180-500 seriously injured when goods with manufacturing faults fail. Many more are hurt through design problems or the unintended use of products.

When unsafe products are identified, those that have already been sold are recalled from the post sale environment. Faults are sometimes not obvious to the consumer and can have potentially serious consequences – so an effective recall process is important for reducing the risk of injury.

The ACCC wants to know what you think about the current product recall system and your suggestions for ways it can be improved. Please click on the following link to complete a questionnaire about recalls….

SUPPLIERS   CONSUMERS

 

Smoke-free Cars

From 1 July 2009, smoking in a car with a child under the age of 16 is against the law.

Click here for more information