Kidsafe NSW promotes child injury prevention and education in an effort to preserve and protect the lives of our children.

Terms and Conditions

Registration and Payment

Registration fees must be paid in full at the time of booking. An order confirmation will be automatically sent out which will confirm your booking. Tax invoices can be requested by Government and community organisations. Tax invoices must be paid 1 week prior to training or presentation.

Cancellation and Refund Policy

Full refunds of all monies paid will be made if training or presentation is cancelled by Kidsafe, or if re-scheduled and you are unable to attend the new date.

Cancellation by participants must be made in writing. If you cancel your paid booking prior to one (1) week of the training or presentation date, the cost will be refunded less 25% of the workshop fee.

No refund is available if you cancel within one (1) week of the training or presentation date.

Postponement/Transfer Policy

If you have booked and paid for a training or presentation and are unable to attend on the date, and if another similar training or presentation is offered, you can choose to transfer your booking to the next training or presentation . An administration fee of $27.50 per booking will be incurred, payable at time of your request to transfer your booking. If the subsequent training or presentation is cancelled by Kidsafe NSW, you will receive a full refund (not including administration fee).

Please note that bookings cannot be transferred within one (1) week of the training or presentation date.

Substitution

If, after booking and you are unable to attend, you can nominate someone else to attend in your place at no additional cost. Please advise substitutions in writing.