Booking Terms & Conditions

Please read the Kidsafe Training Course Information Booklet containing information on training fees and associated policies.

Additional Information

A Statement of Attainment will be emailed to successful participants.

Registration and Payment

The RTO enrolment form  needs to be completed and returned to Kidsafe NSW no later than one week prior to course date. Payment must be received in full no later than 5 business days prior to your nominated course commencement date. A tax invoice will be provided once your completed enrolment form has been received. A tax invoice/receipt will be provided on receipt of full payment.

Cancellation and Refund Policy

Full refunds of the course fees paid will be made if a course is cancelled by Kidsafe, or if it is re-scheduled and you are unable to attend the new date.

Reason for Refund

Notification Requirements

Refund Payable

Participant Withdraws

In Writing, fourteen (14) days or more prior to the course commencement.

Full refund (Less administration fee).

Participant Withdraws

In Writing, seven (7) to fourteen (14) days prior to the course commencement.

80% Refund of Course learning & assessment fee.

Participant Withdraws

In Writing, up to seven (7) days prior to the course commencement.

60% Refund of Course learning and assessment fee

Participant Withdraws

During the Course

At the discretion of the Training Manager

Course Cancelled by Kidsafe NSW


Full Refund (i.e. Administration Fee)


All learners will have the opportunity to complete the training at a later date if they are forced to withdraw for personal/family or other reasons. In such cases Kidsafe NSW will hold their fees over in payment for the next enrolment, and they will not suffer any financial penalty because of such a postponement.

Transfer Policy

Reasons for Transfer

Fee Payable

Transferring a course from one student to another.
This may only take place prior to the commencement of the class


Changing the date of registered course commencement.  May occur twice without incurring a fee.

No charge

Subsequent change of course dates.




Training Courses will be carried out in line with NSW Government Health Orders, Guidelines and Policies.